We are committed to establish and proactively manage a Facility Management System (FMS) designed to ensure continuity of our services and its supporting activities.

To this end, we shall:

 – Understand customers’ needs, providing innovative solutions in line with their expectations as per agreed terms and conditions;

– Consider the characteristics and requirements of the user of the facility and the facility itself:

– Identify, evaluate and manage risks to as low as reasonably practicable to ensure sustainability of the business;

– Respond to the issues appropriate to the local context;

– Establish facility management objectives and targets and review at a regular frequency to achieve continual improvement;

– Commit to satisfy applicable requirements; and 

– Commit to the continual improvement of the facility management system.

Every employee is committed to follow our procedures and actively participate in our programmes.

We shall communicate this policy to our employees, customers, suppliers and other interested parties.